In partnership with
We offer a limited walk-in service for patients under 12 between 2pm & 6pm.
We currently have walk-in appointments available this afternoon
IMPORTANT SERVICE NOTICE
On Tuesday, 26 November, the pilot Aldershot Urgent Care Centre service will be coming to an end after nearly a year.
North Hampshire Urgent Care, NHS Frimley and Frimley Health NHS Foundation Trust are working together to continue to provide urgent care service for the people of North East Hampshire, Surrey Heath and Farnham.
From Wednesday, 27 November, if you have a health concern and need to be seen urgently, contact your GP practice and let them know what the problem is. You can also contact NHS111 (either online via https://111.nhs.uk or by dialling 111 on your phone).
Your local pharmacy can support and advise you with a range of common health conditions. GP practices, NHS111 and pharmacy are open to people of all ages.
Children and young people, or their parents or carers, can also visit Frimley Healthier Together, an online resource with information and advice specifically designed for younger people. The information has been developed by doctors, working with parents, and uses a ‘traffic light’ system to advise you on what the best course of action is.
Your local GP practices are working hard to deliver even more appointments to support you over the coming months. Many hundreds of additional same-day appointments are being provided every week across North East Hampshire, Surrey Heath and Farnham.
If we all Make The Right Choice of health services we can support the NHS to be more effective and that will help us all to get the treatment we need more quickly. You can find out more about what services are available here:
If you need urgent medical attention but it’s not an emergency, Aldershot Urgent Care Centre is an excellent alternative to hospital A&E services. We provide prompt and appropriate medical assistance to address your needs.
If you contact 111 or your local GP, they may refer you to us and book an appointment on your behalf. Our centre can also be accessed via redirection from the local A&E department at Frimley Park Hospital, provided that such redirection meets clinical appropriateness.
Our centre also offers a walk-in service for children under the age of 12 between 14:00 – 18:00. Please be advised that the walk-in service may experience high demand, leading to potential wait times. Once our capacity has been reached, we will redirect walk-in patients to other available services such as 111 and their own GP.
Opening Hours
Monday – Saturday: 08:00 – 20:00
Walk in appointments available (Please note these are for children under 12 years old only): 14:00 – 18:00e
Where to find us
Aldershot Centre for Health
Hospital Hill
Aldershot
GU11 1AY
We are located within Aldershot Centre for Health on the ground floor.
Please enter the main entrance and make your way downstairs.
Signage will direct you towards the Urgent Care Centre receptionist.
What we CAN see and treat:
Signs of chest Infections
Coughing, mild breathlessness, and fevers.
Mild allergic reactions
Presenting with welts, sneezing, blanching rashes, itching and food intolerance.
Minor skin infections
Areas of redness on the skin which are hot, inflamed and/or tender to touch.
Abdominal pains
Due to indigestion, constipation, diarrhoea and vomiting, acid reflux, urine infections.
Breathing problems
Including flare of asthma and other chronic airway diseases.
Signs of ears, nose and throat infections
Ear pain, discharge from ear, redness to ear, sinus pains, sore throat, change in voice and swollen tonsils.
Joint pains
Including muscle strains/sprains, inflamed tendons, gout, and flares of conditions such as arthritis.
We also provide treatment for a variety of other medical conditions. If you have any worries about your health, we strongly advise you to consult your GP or NHS 111. They can provide the necessary advice and assistance and schedule an appointment for you at our Urgent Care Centre if it is appropriate and available.
What we CAN’T see and treat:
Signs of a heart attack
Chest pains, pressure, heaviness, tightness or squeezing across the chest.
Sudden confusion (Delirium)
Cannot be sure of own name, age and/or home address.
Signs of a stroke
Face dropping on one side, cannot hold both arms up, difficulty speaking, sudden loss of vision.
Signs of a mental health crisis
Suicidal, self-harm, substance-misuse, concerning behaviour.
Severe difficulty in breathing
Not being able to get words out, gasping or choking.
Choking
Suddenly on liquids and solids
Severe injuries
Suspected fractures, car accidents or assault
Heavy bleeding
Uncontrolled bleeding with or without injury
Seizure (fit)
Shaking or jerking because of a fit, or unconscious (cannot be woken up).
Sudden, rapid swelling
Of the lips, mouth, throat or tongue
Signs of sepsis
A combination of confusion, not passing urine for more than 12 hours, discoloured skin/non-blanching rash, extreme shivering or muscle pain, uncontrolled fever, severe breathlessness/lethargy.
Dental problems
Concerns of an infected tooth, toothache with or without facial swelling.